GETTING CONNECTED
When you choose File - Database - Open, the server list displays only the names of servers for which you have databases listed in your bookmark bar. If the server you want to access is not in the list, click Other to see more servers.
If you still can't see the server name, you may be using the wrong protocol, or you may not have access rights to the server. Try typing the name of the server, and if that doesn't work, check with the server administrator.
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Why can't I connect to a server at the office from outside?
To connect to a server at the office from outside the office, you must first set up Notes to connect over a phone line, cable/broadband, or DSL connection.
If you use a phone line, the server to which you want to connect must also have a modem, or you must be able to connect to it through another dial-up server. If you choose File - Preferences - Client Reconfiguration Wizard (Macintosh OS X users, Notes - Preferences - Client Reconfiguration Wizard) to add a telephone line connection, make sure you supply the correct server name or TCP/IP address when prompted. If you don't have this information, contact your Internet service provider, Domino administrator, or remote access service provider. You can also click the "Connection Configuration Wizard" button near the top of a Location document to create a server Connection document in your Personal Address Book. Make sure you specify the correct passthru server for a dial-up connection.
Once Notes is set up correctly, make sure to switch to the correct location (for example Home or Travel) and that you have supplied the correct phone number for the server.
Why can't I have more than one phone number for a server?
To specify more than one phone number for a server in a Connection document in your Personal Address Book, enter each phone number separated by a semicolon. This way, each time you call the server, Notes lets you select the number to dial.
Why are all the servers I try to call busy or causing my call timer to expire?
If you create your own server Connection document, check your dialing prefix in your current Location document. For example, if the service on the phone line you're using has been changed to remove call waiting, you shouldn't be using a prefix to bypass call waiting.
Why can't I hold a connection after dialing in?
If you have call waiting and someone calls the line you're using, call waiting can automatically disconnect you from a server. To disable call waiting before you make a call, you can dial *70 in many areas of the United States.
Also, Notes will hang up if it remains idle for a certain amount of time. If you want to change how long your client remains connected to a Domino or Internet server when data is not being transmitted, enter a different number of minutes in the "Hangup if idle" field in the Hangup dialog box.
In addition, random interference on the phone lines can interrupt a connection. Try dialing again.
Why can't I initialize the modem?
If you are unable to initialize the modem, the communication port or the modem may be set up incorrectly. To reset the communication port and the modem, choose File - Tools - User Preferences, click Ports, and select the options you need.
Note If your exact modem is not listed, see Why can't I locate my modem in the list?
Why can't I locate my modem in the list?
If your exact modem is not listed, select the closest match by brand and speed.
If there's no match and your modem is not 100% Hayes-compatible, you may need to edit an existing modem command file or create a new one. For information about your modem, see your modem documentation. For information about editing modem command files, see Lotus Domino Administrator 6 Help or your Domino administrator.
Select "Auto Configure" only temporarily, if you have no way of getting a modem command file immediately. This option, if it works with your modem, gives you limited, but slow, communication.
Why can't I see any servers when I call?
In order to call a server over a phone line, you must enable a modem port on your computer. Once a modem port is enabled, and you have at least one dialup Location document in your Personal Address Book, you must change to a non-office location before you make the call.
Why can't I see a specific server in the list of servers?
When you choose File - Database - Open, the dialog box lists the names of all the servers for which you have databases listed in your Bookmark bar. If the server you want to access is not in the list, click Other to see more servers.
If you still can't see the server name, you may be using the wrong protocol, or you do not have access rights to the server. Try typing the name of the server, and if that doesn't work, check with the server administrator.
Why can't I see all the databases on the server I'm connected to?
When you choose File - Database - Open, the databases you are looking for may be located in a subdirectory; double-click the subdirectory name to see databases within it.
The database manager may have specified that the database not be displayed in the "Open Database" dialog box. If you need access to a database that you don't see listed, see your Domino administrator.
Why can't I replicate?
Following are several common reasons that replication fails:
How can I limit the documents I receive when I replicate?
To limit the documents you receive when you replicate, select the replica, choose File - Replication - Settings, click "Space Savers," and select the options you want.
How can I change which documents are replicated to my local drive?
To change which documents are replicated to your local drive, select the replica, choose File - Replication - Settings, click "Space Savers," and select the options you want.
What are the duplicate documents with the diamond symbols in the database on the server?
Documents with a diamond symbol are the result of conflicts when more than one person edits the same document. You can avoid replication conflicts by locking documents you edit in shared databases on servers. But if conflicts occur, you can correct them.
For more information, see Replication and save conflicts and Locking documents.
Why can't I find the Replicator icon in the bookmarks?
If you inadvertently remove the Replicator icon from the Bookmark bar, you can restore the icon by clicking any Bookmark folder (for example, Favorite Bookmarks) in the Bookmark bar, and then choosing Restore Defaults from the View drop-down menu at the top of the bookmarks list.
Why are the replication settings dim?
Some or all of the options in the Replication Settings dialog box may be unavailable, depending on the database you have selected when you open the box.
If the selected local database is not a replica, the whole box is dim. If you have less than Manager access to the selected server-based database, all pages except the Advanced page, which controls settings for all replicas of the database, are dim.
See Also